Jebajee Help Center – Find Answers to All Your Questions

About the jebajee Help Center

If you run into any trouble using jebajee, there's no need to worry. This help center is built so you can resolve most issues on your own. Whether it's opening an account, making a deposit, understanding bonuses, or withdrawing funds — you'll find detailed guides on every topic right here.

It's easy to get stuck on small things — like a balance that hasn't updated after a deposit, or wagering requirements that aren't quite clear. This page answers all those common questions in plain language. If you still can't find a solution, you're welcome to reach out to our support team directly.

Account & Registration

Signing up on jebajee is quick and simple. Just enter your mobile number, create a strong password, and fill in your basic details — your account will be ready in about two minutes. After registration, you'll receive an OTP on your mobile to verify and activate your account.

Only one account is allowed per person. Having multiple accounts may result in bonus cancellation and puts your account at risk of suspension. If you've forgotten your password, you can reset it directly from the login page.

Deposits & Withdrawals

Jebajee supports deposits via bKash, Nagad, and Rocket. The minimum deposit is ৳200. Funds usually appear in your balance within a few minutes. If there's a delay, contact support with your transaction reference number.

The minimum withdrawal amount is ৳500. Once a withdrawal request is submitted, funds are typically sent to bKash within 30 minutes to 3 hours. Daily withdrawal limits apply — your limit increases as you move up VIP tiers.

• Your withdrawal method must match the payment method used for your deposit.
• Deposits from third-party mobile numbers are not accepted.
• You cannot submit a new withdrawal request while one is already being processed.
• Some delays may occur during bank server issues.

How to Understand Bonuses & Offers

Jebajee offers several types of bonuses — welcome bonuses, deposit matches, free bets, and cashback. Each bonus comes with specific wagering requirements, meaning the bonus funds cannot be withdrawn directly; you must place a set number of bets before they become withdrawable.

Wagering requirements typically range from 5x to 20x. For example, a ৳500 bonus at 5x wagering means you need to place ৳2,500 in bets. Bonus funds cannot be used across all markets — for Sports Betting, only bets at odds of 1.5 or higher generally count toward the requirement.

Full bonus terms and expiry details are listed on the bonus page. If anything is unclear, ask in the support chat — it's always best to understand the conditions before accepting a bonus.

Account Security

Keeping your account secure is essential. jebajee supports two-factor authentication (2FA) — once enabled, no one can log in even if they know your password. Never share your login credentials with anyone.

If you notice any suspicious activity, change your password immediately and notify support. jebajee will never ask for your password by email or phone — treat any such request as a scam.